For the second time since 2017, NPPD has earned a Diamond Reliable Public Power Provider (RP3)® designation from the American Public Power Association for providing reliable and safe electric service.
“Receiving this designation for a second time recognizes NPPD as one of the best in the nation based on the criteria,” said Vice President and Retail General Manager Tim Arlt. “Our teammates take tremendous pride in all we do for the benefit of our customers, and we aim to provide top-notch service for them. This is a high bar achieved by a small percentage of public power utilities in the country.”
The RP3 designation recognizes public power utilities that demonstrate proficiency in four key disciplines: reliability, safety, workforce development and system improvement. Criteria include sound business practices and a utility-wide commitment to safe and reliable delivery of electricity. NPPD joins more than 275 public power utilities nationwide that hold the RP3 designation.
Application questions for this designation were exhaustive, said Arlt, and were focused on the four criteria areas, more specifically demographics, security, mutual aid, benchmarking, succession planning and employee development, financial health, system maintenance and more.
Public power experts judged NPPD’s qualifications before awarding a Diamond RP3 ranking, the highest achievement above gold and platinum.
Economic Development Manager, Mary Plettner, CEcD, added to NPPD’s commitment to its service area, “Whether the Economic Development team is working with an existing company or recruiting a new business to a community, electric infrastructure and reliability are key factors in the location decision process. The NPPD team has a long-standing history of only providing reliable electricity at a competitive price. Our proven track record is a deciding factor when making a sound business decision which enables our communities to compete nationwide.”